Terms of Use

The Provider and scope

The Ewelin service at ewelin.app is provided by a sole proprietor established in Slovenia (the Provider), reachable at info@ewelin.app. Ewelin is a brand name, not a legal entity.

These terms apply to anyone who creates an account on ewelin.app, builds a wedding site or buys a plan (the couple, or you). By accepting the terms at purchase, a distance contract is formed between the Provider and the couple.

The service

Ewelin is a tool with which a couple builds a wedding website on a chosen template: the invitation, the timeline of the day, venues with directions, an RSVP form with an overview of the replies and — depending on the plan — a gallery where guests upload photos, and a password lock on the site.

Building and previewing the site is free. The site gets a public address on a subdomain of the form name.ewelin.app once the couple buys a plan. Each plan covers exactly one site.

Account and responsibility for content

Editing the site requires an account. The couple is responsible for keeping the login credentials safe and for everything that happens under the account. Guests need no account.

The couple enters the content of the site and is solely responsible for it: they must hold the rights to the texts, photos and data they publish. The Provider may remove, without prior notice, content that is unlawful, abusive or infringes the rights of others, and may close the account in case of a serious breach.

Plans, prices and payment

Plans (Osnovni, Napredni, Premium) are one-time purchases, not subscriptions. Prices are stated in euros on the pricing page and are final. VAT is not charged under Article 94(1) of the Slovenian Value Added Tax Act (ZDDV-1), because the Provider is a small taxable person.

Payment is handled by the payment provider Stripe; the Provider never sees or stores card details. The site goes public once Stripe confirms the payment — usually within seconds. The couple receives a payment receipt by email.

Upgrading to a higher plan is a new purchase at that plan's price; the new plan applies from the moment of the upgrade. Downgrading is not possible.

Right of withdrawal

As consumers you have the right, under the Slovenian Consumer Protection Act (ZVPot-1), to withdraw from the contract within 14 days of the purchase without giving a reason. An unambiguous message to info@ewelin.app is enough; the Provider confirms receipt by email.

Because the service starts immediately after payment (the site is published), you expressly agree to that immediate start when you buy. If you then withdraw, you pay for the proportionate part of the service performed up to the day of withdrawal, relative to the full duration of the plan; the Provider refunds the remainder within 14 days of receiving the withdrawal, to the same payment method.

On refund the site is taken off its public address. The content you entered stays in your account.

Duration, expiry and deletion

The site stays published for the duration of the plan (Osnovni 6, Napredni 12, Premium 24 months), counted from publication. After expiry the site is no longer reachable at its public address.

The Provider keeps the site's data (content, guest replies, photos) for at most 6 months after expiry; during that time the site can be published again by buying a new plan. After that the Provider permanently deletes it.

The couple can request deletion of the site or the account at any time at info@ewelin.app. After deletion the data is kept for 30 days so that a mistake can be undone, then permanently deleted; at the couple's express request the Provider deletes it immediately. Payment records are kept for as long as tax and accounting law requires.

Guest data — data processing agreement

The data guests submit through the couple's site (RSVP replies, dietary requirements, photos, names) is collected by the couple to organise their wedding. For this data the couple is the controller within the meaning of the General Data Protection Regulation (GDPR) and the Provider is their processor. This section is the data processing agreement under Article 28 GDPR; there is no separate contract.

The Provider processes guest data solely to deliver the service and on the couple's instructions, as given through their use of the site; it does not use the data for any other purpose. It protects the data with appropriate technical and organisational measures (data separated per site, encrypted transfer, access only for authorised persons), binds everyone with access to confidentiality, assists the couple in responding to guests' requests and notifies the couple of a personal data breach without undue delay.

The Provider uses the sub-processors listed in the privacy notice (hosting, storage, email). The couple is informed of a change of sub-processor and may object by deleting the site.

On expiry or deletion of the site, guest data is deleted according to the periods in the previous section. The couple can export the guest replies from the portal beforehand.

The couple undertakes to inform guests about the processing (the site does this with a notice next to the forms, linking to the privacy notice) and to use guests' dietary requirements only to organise the wedding.

Availability and liability

The Provider strives to keep the site reachable at all times but cannot guarantee uninterrupted operation: maintenance, an outage at the hosting provider or an attack may make the site temporarily unavailable. Planned maintenance is carried out outside usual hours.

The Provider's liability for damage the couple may suffer from disruptions or loss of data is limited to the amount the couple paid for the plan. The limitation does not apply to damage caused intentionally or by gross negligence and does not affect the rights the law guarantees to consumers.

Copyright

The templates, the design and the Ewelin software belong to the Provider. The couple may use them only for their own wedding site within the plan they bought.

The content the couple enters (texts, photos) remains theirs. The Provider displays it only to run the site and does not use it elsewhere.

Changes to the terms

The Provider may change these terms. Each version is dated; the couple is notified by email at least 14 days in advance of a change that would affect plans already bought. A purchase is governed by the terms in force at the time of purchase.

Governing law, disputes and language

The contract is governed by Slovenian law. Disputes are resolved amicably; failing that, the court with jurisdiction is the one at the consumer's place of residence in Slovenia. The Provider does not recognise any out-of-court consumer dispute resolution provider as competent for disputes a consumer might bring under the Slovenian Act on Out-of-Court Resolution of Consumer Disputes.

The terms are available in Slovenian and English. In case of discrepancy, the Slovenian version prevails.